Notes from the field on ERP, AI, and operations.

Implementation leadership is not project management. Here is what the judgment calls actually look like across 50+ NetSuite rollouts — and how to tell who is really leading yours.

Most ERP and cloud firms sell senior expertise and deliver with junior staff. Here is what actually changes when the person who scoped the project stays on it through cutover.

Troubled ERP projects rarely fail for the reasons stated in the status report. Here is what recovery actually involves — and why the first move is almost never technical.